What is your return policy?
Returns are accepted for exchange or store credit only within 21 days of the original order. Blue Owl does not offer refunds under any circumstance. You must receive return authorization before shipping items back to Blue Owl. Items shipped to Blue Owl without return authorization will be returned to sender.Returns must arrive back to Blue Owl within 21 days of when the items were shipped to the recipient. Returns must be shipped within 7 days of receiving return authorization.
Items returned to Blue Owl must have their original tags and must be free of wear, wash, damage, odor, or any other condition that would prevent them from being sold as new. The following items are not eligible for return:
- Items sold at markdown are final sale and are not subject to return
- Items ordered by special request, such as pre-orders or items not regularly carried by Blue Owl are not subject to return
- Underwear, socks, swimwear, and any type of undergarment are final sale and are not subject to return
- Denim that has been hemmed, soaked, or altered in any way, even if done through Blue Owl, are not subject to return
- Boots and shoes shipped outside of the USA are final sale and are not subject to return
To make a return please enter your order number and shipping zip code in the form below:
| Order Number: | Zip Code: |